Introduction
At Premier Consultants, we respect the importance of your privacy and we are committed to safeguarding your personal information. We understand that how we collect, use, disclose and protect your information is important to you. In order to provide our Specific Services to you, we must collect personal information from you, and we will take all steps reasonable to ensure that your personal information is treated securely and in accordance with this privacy policy (Privacy Policy).
Privacy Policy
- Premier Consultant’s Privacy Policy sets out how we collect, use, disclose, store, and protect your personal information.
- By providing personal information to Premier Consultants, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between Premier Consultants and You.
- Premier Consultants may change this Privacy Policy from time to time by publishing changes to it on the Website. Premier Consultants encourages you to check the Website periodically to ensure that you are aware of Premier Consultant’s current Privacy Policy.
- By using the Website after changes have been made to the Privacy Policy, You are deemed to have consented to those changes.
This Policy outlines the following:
- The types of Personal Information that we collect and hold.
- How we collect Personal Information.
- The purposes for which the information is collected.
- The way in which we use and disclose Personal Information.
- The steps we take to protect and secure the Personal Information we hold.
- How individuals can access and correct their Personal Information held by us.
- The types of Personal Information that we collect and hold
In the normal course of business activities we will collect Personal Information from you and this may include collecting some Sensitive Information. The following are the types of your Personal Information and Sensitive Information that we may collect and hold:
Premier Consultants may collect the following types of personal information:
- Name;
- Gender;
- Mailing or street address;
- Email address;
- Telephone number and other contact details;
- Age or date of birth;
- Passport or visa details;
- Family member details;
- Academic information (including transcripts, english language proficiency certificates);
- Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, standard web log information and page interaction information;
- details of the services, products and goods Premier Consultants has provided to You or that You have enquired about, including any additional information necessary to deliver those services, products and goods and respond to Your enquiries;
- any additional information relating to You that You provide to Premier Consultants directly through the Website or indirectly through Your use of the Website or through other websites or accounts from which You permit Premier Consultants to collect information;
- information You provide to Premier Consultants (or its agents or representatives) through customer surveys;
- personal information based on Your activities on the Website; or
- Any other personal information that may be required in order to facilitate your dealings with Premier Consultants.
- How we collect Personal Information
We will only collect Personal Information by lawful and fair means. Personal Information may be collected directly from you or your authorized representative, or may be collected from a third party such as a licensee or representative authorized by us to provide services to you. You may supply your Personal Information to us when communicating with us via social networks and other online channels, e.g. through your Facebook identity.
We do not collect Personal and Sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any Sensitive Information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you; as such we do not accept the use of pseudonyms.
- The purposes for which the information is collected
We collect, hold and use your Personal Information so that we can provide our services to you.
Student Placement
Services in our student placement business include for example recruitment, counseling, student placement, visa assistance, English language testing and training, student exhibitions and seminars.
Collection of your Personal Information allows us to:
- Assist you to pursue the opportunity to undertake studies in an education institution in overseas.
- Assist you in your application for a student visa including contacting the Immigration and other organizations on your behalf to discuss your application
- Assist you to further your career after completing your studies at an overseas education institution
- Provide opportunities to participate in projects/programs as consultants
- Inform and provide students, institutions and other clients of developments in the services we provide (including events and opportunities to participate in projects/programs)
- Conduct research for statistical, analytical and training purposes
- Manage our internal business operations and events and
- Respond to your questions.
- The way in which we use and disclose Personal Information
We will use or disclose your Personal Information only for the purposes for which it was collected. We will use or disclose your information for a secondary purpose only if you have consented or if you would reasonably expect us to do so or as required by law.
We may use your Personal Information for the purposes of our own direct marketing; however we will ensure you have an ability to opt out of future such communications.
- The steps we take to protect and keep secure the Personal Information we hold
We take reasonable steps to protect the Personal Information we hold against interference, loss, unauthorized access, use, modification or disclosure, and other misuse. The steps we take include:
- Maintenance of computer technology, people and process based security measures for example firewalls, network security configurations, use of passwords and other appropriate measures where information is held in electronic form
- Regular updates to security systems and configurations to protect our systems from malicious activity
- Restriction of access to data to only those staff that need access to carry out our business activities
- Training and ensuring that all our employees are required, as a condition of employment, to treat Personal Information held by us as confidential
However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect Personal Information before it reaches us.
When the Personal Information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the Personal Information.
- How individuals can access and correct their Personal Information held by us
You have the right to seek access to any of your Personal Information held by us unless there is a valid reason under the Privacy Act for us to withhold the information. Valid reasons include:
- We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter or
- Giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.
If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records. We will endeavor to respond to you within a reasonable time.
Updates to this Policy
We reserve the right to amend this Policy from time to time. Any revisions to the Policy will be posted on this website.
Further Information
If you would like more information on privacy, you can contact us at admission@premierconsultants.lk
Website usage and other information collected on this website
By accessing and using this website (or other websites owned and operated by Premier Consultants, you accept and agree to Premier Consultants’ Privacy Policy without limitation or qualification.
We will not without your prior consent disclose Personal Information collected about you on this website to any other party. Further, we do not sell, rent or trade your Personal Information to any other third parties except as required by law or permitted under the Privacy Act.
Premier Consultants’ Privacy Policy applies solely to information collected by us and may differ from the policies of other companies’ or organizations’ websites that you link to from this website.
Google Analytics
We use Google Analytics to measure and analyze its internet usage to ensure the site meets Premier Consultants’ business objectives with advertisers and users. Individual privacy is protected but we gain insights on how to make the site more useful for advertisers as well as our users. Data collected from this analysis include:
- the number of page views (or page impressions) that occur on our sites;
- the number of unique visitors;
- how long these unique visitors (on average) spend on our sites;
- common entry and exit points to our sites;
- files downloaded from the site; and
- Forms filled in on the site.